Your first meeting with the injured employee will determine whether the relationship will turn adversarial.
Build a better report foundation and improve communications with the injured worker. Here’s how:
Establish a program to alleviate injured employee concerns and communicate department core values, setting the future direction of each reported claim.
Replace your ineffective forms with our Injury and Accident Investigation reports with built-in defenses – to provide your claims and legal teams with far more actionable information;
Establish objective expectations of your hired vendors, then measure performance and communicate results across all jurisdictions; and
Utilize techniques to identify when employees are not forthcoming about the full nature of their alleged injuries.